Privacy Policy

1. Introduction

This Privacy Policy describes how [Mizoram AYUSH Doctors Association] ("we," "us," or "our") collects, uses, and handles personal information when you interact with our WhatsApp Business services. By messaging our official WhatsApp number, you agree to the terms outlined here.

2. Information We Collect

To provide membership verification services, we collect:

• Mobile Phone Number: This is automatically provided by WhatsApp when you message us.

• Membership Status Data: We cross-reference your mobile number with our internal database to retrieve your current payment status, expiry date, or plan type.

• Chat Metadata: We may log the timestamp and frequency of your inquiries to improve our service.

3. How We Use Your Information

We use the collected information strictly for:

• Verification: Confirming if the mobile number is associated with an active membership.

• Automated Response: Providing you with an immediate status update regarding your payment.

• Service Maintenance: Troubleshooting issues within our PHP/MySQL backend and ensuring the API remains functional.

4. Data Sharing & Third Parties

We do not sell or rent your personal data. However, data is processed through:

• Meta (WhatsApp): As the platform provider, Meta handles the transmission of messages. Their privacy policy applies to the transit of this data.

• Hosting Providers: Our database is hosted on secure servers managed by [Your Hosting Provider].

5. Data Security

As a System Administrator, we prioritize your data security.

• All communication between WhatsApp and our server is encrypted via SSL/TLS.

• Our MySQL database is protected with restricted access protocols and regular security audits.

• We do not store the "content" of your messages longer than necessary to process your request.

6. User Rights & Opt-Out

• Opt-Out: You can stop receiving messages at any time by replying with the word "STOP".

• Access & Deletion: You may request a copy of the data we hold about your mobile number or ask for its deletion by contacting us at [office at mada dot org dot in].

7. Changes to This Policy

We may update this policy to reflect changes in our app’s functionality or legal requirements. We will notify you of any significant changes via a WhatsApp message or a notice on our website.